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Author Topic: Noleen J6 experience ... and singlespeed champs carbon proflex build  (Read 3000 times)

rapiddescent

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Just wondering what your experience of using NoleenJ6 has been?

I am having a total nightmare with them.  I ordered some shock parts over a month ago for my own k2 razorback and they haven't arrived - Our average transit time for parts from scotland to california is between 9 and 12 days, so 32 days is quite a lot.  I've emailled CJ but haven't heard anything. 

The reason I'm asking is that I frequently am asked to recommend noleen shock servicing agents...

The upshot is that I can't ride my razorback in this weekends Singlespeed championships and have built up Jeff/Simons old carbon frame instead.  This is a real shame because I also had the Razorback powder coated blue with blue glitter finish!!!  The carbon frame build is 1 kg heavier than the razorback which doesn't help the old legs and the carbon proflex has a massive chain length differential which makes it very hard to get a good chain length.  At the moment, the suspension bumps out using the chain which is not ideal.  making the chain 1 link longer means that only 1/3 of the 16T rear cog actually has chain on it and it skips.

Although, I am going to put in a noleen NR2 instead of the airshock (NR2 is 15mm longer) and this give another 3/4 inch of travel.
rapid descent scotland

K2 hardtail
Orange 5
Santa Cruz Bullit
Cube AMS R29er singlespeed
Brompton folding bike!
Kona Blast

shovelon

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Re: Noleen J6 experience ... and singlespeed champs carbon proflex build
« Reply #1 on: June 04, 2009, 08:22:29 am »
Just wondering what your experience of using NoleenJ6 has been?

I am having a total nightmare with them.  I ordered some shock parts over a month ago for my own k2 razorback and they haven't arrived - Our average transit time for parts from scotland to california is between 9 and 12 days, so 32 days is quite a lot.  I've emailled CJ but haven't heard anything. 

The reason I'm asking is that I frequently am asked to recommend noleen shock servicing agents...

The upshot is that I can't ride my razorback in this weekends Singlespeed championships and have built up Jeff/Simons old carbon frame instead.  This is a real shame because I also had the Razorback powder coated blue with blue glitter finish!!!  The carbon frame build is 1 kg heavier than the razorback which doesn't help the old legs and the carbon proflex has a massive chain length differential which makes it very hard to get a good chain length.  At the moment, the suspension bumps out using the chain which is not ideal.  making the chain 1 link longer means that only 1/3 of the 16T rear cog actually has chain on it and it skips.

Although, I am going to put in a noleen NR2 instead of the airshock (NR2 is 15mm longer) and this give another 3/4 inch of travel.
It has been over a year since I last dealt with them. Got a MegaAir seal kit from them. No problems and was here within a week, but then they are just over the hill. Did they forward you a tracking #?

Terry
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rapiddescent

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Re: Noleen J6 experience ... and singlespeed champs carbon proflex build
« Reply #2 on: June 04, 2009, 12:06:34 pm »
nope, didn't get a tracking number!  I'll send a paypal reminder.

pictures of the proflex carbon to follow - it's here in the office awaiting a new chain!  BBQ's and 20 cans of beer ready to get packed.
rapid descent scotland

K2 hardtail
Orange 5
Santa Cruz Bullit
Cube AMS R29er singlespeed
Brompton folding bike!
Kona Blast

kiwi

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Re: Noleen J6 experience ... and singlespeed champs carbon proflex build
« Reply #3 on: June 04, 2009, 02:43:06 pm »
nope, didn't get a tracking number!  I'll send a paypal reminder.

pictures of the proflex carbon to follow - it's here in the office awaiting a new chain!  BBQ's and 20 cans of beer ready to get packed.

make sure they know that you get queries about their service
kiwi proflex rider

Carbon_Angus

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Re: Noleen J6 experience ... and singlespeed champs carbon proflex build
« Reply #4 on: June 06, 2009, 02:39:53 pm »
Callum....i have dealt with them once and never again.

if you paid via paypal there is some documantation and you can always file a complaint via paypal to "help" them move along and resolving your issue