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Racing at a professional level (at least that's what my license said) and tuning my own suspension I can say that this technology really does work to a riders advantage.  I don't think any other bike company ever used the ACX product.

(at least that's what my license said) re: self-deprecating :O) 

I think the biggest reason why Smart Shocks were never widely adopted is because electric-powered components on bicycles are extremely niche products, and always will be, until someone figures out how to make a bike generate its own electricity with zero drag (i.e. from energy that would otherwise be wasted, like from suspension-bob or tire-flex) and store it with zero added weight. Otherwise racers won't want it, and they're the only people demanding enough to actually get a significant benefit from things like electric shifters, smart shocks, etc. Everyone else can get the same benefit of a smart-shock from a shock that has low-speed/high-speed damping valves and a bottom-out elastomer.

Remember when Shimano made pneumatic derailleurs that ran on a compressed-air tank? Yeah, those were cool for about a week, and for the same reason. Cables work fine, dumb-shocks work fine, air-filled tires work fine, spoked wheels work fine -- the cost:benefit ratio (not just in dollars, but also weight and complexity) doesn't favor anything more complicated.

Also, I think the vast majority of bikers subconsciously enjoy owning at least one freaking thing in the 21st century that runs on human power alone.