Risse Suspension Customer Service?

[e-rock87]

I'm Having an extremly hard time getting Risse to make me some new bushings for my jupitar 5
they don't return my e-mails or calls  

Has anyone else had a this similar expierence?

if so what did you do?

last but not least does anyone know where I can have custom bushing made for my shock?

[smiley=beer.gif]

[RED5]

Hmmmmm, that's odd  [smiley=redface.gif]. I've heard nothing but good things about Risse's CS. Weird

Anyhow, here is the company (  http://www.spacersandbushings.com ) I used to mfg. the bushings for my Fox Van RC. Did an awesome job!!! Of course I helped alittle by providing a stock Van RC bushing to use a guide for the inner eyelet measurements. All I neede d to give was the spacing between the shock and frame. When I got them they fit like a glove. Good luck.

[Dennis]

yeah, I have a little problem with Risse customer service. I, too, received the wrong bushings with my Astro 5. I called them almost two weeks ago and they were very helpful on the phone. Told me they would send the bushings out in a few days.
still waiting!!!

[Di.R.T.]

Terminator on my k2.  Wrong bushing as well, and that was two years ago.  They should've fix that problem by now...

It took a few weeks, many phone calls and some patience to get it all worked out.  But ever since, my shock has been great.

Cross your fingers.