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Risse Suspension Customer Service?
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Topic: Risse Suspension Customer Service? (Read 2687 times)
e-rock87
Novice
Posts: 12
Karma: 0
I love YaBB 1G - SP1!
Risse Suspension Customer Service?
«
on:
March 24, 2003, 11:55:46 am »
I'm Having an extremly hard time getting Risse to make me some new bushings for my jupitar 5
they don't return my e-mails or calls
Has anyone else had a this similar expierence?
if so what did you do?
last but not least does anyone know where I can have custom bushing made for my shock?
[smiley=beer.gif]
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RED5
Apprentice
Posts: 59
Karma: 0
Re: Risse Suspension Customer Service?
«
Reply #1 on:
March 24, 2003, 01:07:36 pm »
Hmmmmm, that's odd [smiley=redface.gif]. I've heard nothing but good things about Risse's CS. Weird
Anyhow, here is the company ( http://www.spacersandbushings.com ) I used to mfg. the bushings for my Fox Van RC. Did an awesome job!!! Of course I helped alittle by providing a stock Van RC bushing to use a guide for the inner eyelet measurements. All I neede d to give was the spacing between the shock and frame. When I got them they fit like a glove. Good luck.
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RED5
ROCKGARDN
Armour-Induced Courage
Dennis
Global Moderator
Guru
Posts: 542
Karma: 1
Re: Risse Suspension Customer Service?
«
Reply #2 on:
March 24, 2003, 02:07:28 pm »
yeah, I have a little problem with Risse customer service. I, too, received the wrong bushings with my Astro 5. I called them almost two weeks ago and they were very helpful on the phone. Told me they would send the bushings out in a few days.
still waiting!!!
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K2 Oz - Blue Crush
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Di.R.T.
Journeyman
Posts: 108
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I like to feed the trail bunnies
Mixed experience...
«
Reply #3 on:
March 25, 2003, 05:23:01 am »
Terminator on my k2. Wrong bushing as well, and that was two years ago. They should've fix that problem by now...
It took a few weeks, many phone calls and some patience to get it all worked out. But ever since, my shock has been great.
Cross your fingers.
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No, not that kind of bunny. The small, furry, long-eared, pudgy nose kind.
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K2 / Proflex Riders Group
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Risse Suspension Customer Service?