K2 / Proflex Riders Group
General => Tech Forum => Topic started by: rapiddescent on June 04, 2009, 12:56:18 am
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Just wondering what your experience of using NoleenJ6 has been?
I am having a total nightmare with them. I ordered some shock parts over a month ago for my own k2 razorback and they haven't arrived - Our average transit time for parts from scotland to california is between 9 and 12 days, so 32 days is quite a lot. I've emailled CJ but haven't heard anything.
The reason I'm asking is that I frequently am asked to recommend noleen shock servicing agents...
The upshot is that I can't ride my razorback in this weekends Singlespeed championships and have built up Jeff/Simons old carbon frame instead. This is a real shame because I also had the Razorback powder coated blue with blue glitter finish!!! The carbon frame build is 1 kg heavier than the razorback which doesn't help the old legs and the carbon proflex has a massive chain length differential which makes it very hard to get a good chain length. At the moment, the suspension bumps out using the chain which is not ideal. making the chain 1 link longer means that only 1/3 of the 16T rear cog actually has chain on it and it skips.
Although, I am going to put in a noleen NR2 instead of the airshock (NR2 is 15mm longer) and this give another 3/4 inch of travel.
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Just wondering what your experience of using NoleenJ6 has been?
I am having a total nightmare with them. I ordered some shock parts over a month ago for my own k2 razorback and they haven't arrived - Our average transit time for parts from scotland to california is between 9 and 12 days, so 32 days is quite a lot. I've emailled CJ but haven't heard anything.
The reason I'm asking is that I frequently am asked to recommend noleen shock servicing agents...
The upshot is that I can't ride my razorback in this weekends Singlespeed championships and have built up Jeff/Simons old carbon frame instead. This is a real shame because I also had the Razorback powder coated blue with blue glitter finish!!! The carbon frame build is 1 kg heavier than the razorback which doesn't help the old legs and the carbon proflex has a massive chain length differential which makes it very hard to get a good chain length. At the moment, the suspension bumps out using the chain which is not ideal. making the chain 1 link longer means that only 1/3 of the 16T rear cog actually has chain on it and it skips.
Although, I am going to put in a noleen NR2 instead of the airshock (NR2 is 15mm longer) and this give another 3/4 inch of travel.
It has been over a year since I last dealt with them. Got a MegaAir seal kit from them. No problems and was here within a week, but then they are just over the hill. Did they forward you a tracking #?
Terry
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nope, didn't get a tracking number! I'll send a paypal reminder.
pictures of the proflex carbon to follow - it's here in the office awaiting a new chain! BBQ's and 20 cans of beer ready to get packed.
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nope, didn't get a tracking number! I'll send a paypal reminder.
pictures of the proflex carbon to follow - it's here in the office awaiting a new chain! BBQ's and 20 cans of beer ready to get packed.
make sure they know that you get queries about their service
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Callum....i have dealt with them once and never again.
if you paid via paypal there is some documantation and you can always file a complaint via paypal to "help" them move along and resolving your issue