That doesn't surprise me at all considering some of the people that they have in their employ... I live relatively close to the warehouse and I phoned in an order asking that it be shipped w/o a signature requirement, mind you it was a $20 part. I was promised that it would be shipped w/o needing a signature....they failed to ship it on time (shipped four days later)
and I had to sign for it....needles to say that delayed me getting the part by yet another day. >

The store manager of the Xtremez/PBOL shop that's closest to my house (I've known this guy for years) I wouldn't let him work on a Brass Eagle Talon. :nododgy:
Sorry to hear about yet another PBOL failure but that's about the best that can be hoped for from them.